Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 402-228-9227 or make an appointment online!
Know Your Rights
Randy and his crew definitely are very knowledgeable, fast, very accurate and they treat the customers great. Precision Auto is where we go if/when there's anything that needs fixed.
They did an amazing job with my car. They knew right away what was wrong and even offered to stay late to fix it for me. I appreciate everything they did to get my car back to new!
Great guys who treat you right. Will tell you if things change on your vehicle from service to service showing signs of needing replaced in the future. Won't tell you something needs replaced unless it needs replaced. Awesome service!
Always take my vehicles here, never worry about your maintenance and repairs again. Thanks again guys!
About a year ago I took my truck to my local Ford dealer and 2 days later they still hadn't found the problem with the A/C. I told them to shut the hood and I paid the bill. I called Randy because of a referral and drove the 30 miles and dropped it off that evening. The next day he called with an answer. The best part about the whole deal is that their bill was about half price of what the dealership charged me and the dealership couldn't fix it. I couldn't be happier with Precision Auto Tune. Thanks!